You Don't Carry That? Are You Sure?
I'm a little peeved with Lord and Taylor today. I was on the website at Bridgewater Commons, and searched for a specific pair of shoes. It listed Lord and Taylor as not only having them, but having them in stock.
You can then have them check the inventory, and it will email you or text you within 10 minutes to let you know if they have something, like say a specific size or color. I used the form, and I did get a response within 10 minutes saying...."it's taking longer than we thought". I waited another 15 mins to nothing, so finally I decided to drive over.
It's not that big of a deal, the weather is fabulous, so I had my windows down and was enjoying the day. I went in, and not only do they not have them in stock, they don't have them AT ALL!!!!! What? It says you have them, and you have them in stock at this particular store. Nope, they don't even have the style at all, regardless of what it says.....nice.
That sucked, but hey, I just made the most of it and wondered down to Bloomies since I was there. Nope, they didn't have what they were supposed to either....grrrr.
I hopped back in my truck and headed home. At least I enjoyed the drive.
You can then have them check the inventory, and it will email you or text you within 10 minutes to let you know if they have something, like say a specific size or color. I used the form, and I did get a response within 10 minutes saying...."it's taking longer than we thought". I waited another 15 mins to nothing, so finally I decided to drive over.
It's not that big of a deal, the weather is fabulous, so I had my windows down and was enjoying the day. I went in, and not only do they not have them in stock, they don't have them AT ALL!!!!! What? It says you have them, and you have them in stock at this particular store. Nope, they don't even have the style at all, regardless of what it says.....nice.
That sucked, but hey, I just made the most of it and wondered down to Bloomies since I was there. Nope, they didn't have what they were supposed to either....grrrr.
I hopped back in my truck and headed home. At least I enjoyed the drive.